Profile

Highly creative and self-motivated with innovative ideas and concepts for increasing the transference of learning from the classroom to the job and in motivating employees.

Outstanding interpersonal and employee-relations skills with ability to teach improved communication, diversity skills, and to aid in sell thru.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

u        Projecct Management u        Report Preparation u        Written Correspondence u        General Office Skills

u        Territory Management u        Customer Service u        Scheduling u        Marketing & Sales

u        Inventory Management u        Front-Office Operations u        Professional Presentation Skills u        Sales Team Management u        Relationship Building

Professional Experience

Marketsource, Nokia/ Microsoft Team – Field Sales Repersentive - November 2011 to current

¨        Responsible for building relationships with Area Sales Managers, Store Managers and Sales Associates

¨        Conducted trainings for small and large groups

¨        Completed 30 store visits a week.

¨        Worked independently with little supervision

¨       Trained new Territory Representatives on territory managerment and sales training.

¨       Developed Grass Roots Incentives programs to increase sell-thru in COR and Indirect partners.

¨       Conducted Lunch and Learns for AT&T COR Reps and Managers to drive awareness.

¨       Participated in many Launch Events and driving attendance to these event.

¨       Managed accounts with Elearder.

 

MarketStar, HP WebOS Team- Territory Rep Inland Empire - April 2011 to November 2011

 

¨        Responsible for building relationships with Area Sales Managers, Store Managers and Sales Associates

¨        Conducted trainings for small and large groups

¨        Completed 22 store visits a week.

¨        Worked independently with little supervision

¨       Trained new Territory Representatives on processes and procedures.

¨       Developed grass roots programs to increase sell-thru in COR and Indirect.

¨       Conducted lunch and learns for AT&T COR Reps and Managers to drive awareness.

¨       Participated in HP Veer launch in May 2011, training and presentation.

¨       Grew HP market share in Inland Empire by 10%

¨       Managed accounts with CRM system (PD).

 

Sprint Nextel, San Diego/Riverside CA - Retail Store Manager /Assistant Manager/Lead Sales Consultant – May 2004- July 2009

 

u        Awarded Top in Customer Satisfaction in District 2008 and 2009,  Top Assistant Manager in district for 2004

 

u        Managed a team of 20 employees, who were responsible for great customer service and meeting monthly goals for each key performance indicators with new and existing customers

u        Responsible for all operations of the retail store including hiring, training, scheduling, marketing and merchandising, loss prevention, team leadership and development.

u        Developed and executed plan to exceed goals; led team in inside sales, outside events and outbound marketing.

u        Traveled district helping other managers improve low performing areas in their stores

u        Created district wide sales contests to improve sales in accessories - district had a 25% lift in sales.

u        Responsible for managing the floor and driving sales and increasing Average Revenue Per Customer (ARPU) Training and development of sales team